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 Kerala Connections is a member of AITO (Association of
Independent Tour Operators) so financial security is assured
for all UK customers.
For more information visit
www.aito.co.uk
ATOL
When you buy an ATOL protected air package or flight from
Kerala Connections you will
 receive a confirmation invoice
from us confirming your arrangements and your protection
under our Air Travel Organiser’s Licence number 6462. In the
unlikely event of our insolvency, the CAA will ensure that
you are not stranded abroad and will arrange to refund any
money you have paid to us for an advance booking. For
further information visit the ATOL website by clicking the
ATOL logo.
If you do not book your flights through us then, in
compliance with the UK Package Travel, Package Holidays and
Package Tours Regulations 1992, alternative arrangements
have been made.
TOTAL PAYMENT PROTECTION (TOPP) POLICY COVER
 In compliance with the UK Package Travel, Package Holidays
and Package Tours Regulations 1992 an insurance policy has
been arranged with Travel & General Insurance Company plc,
authorised and regulated by the Financial Services
Authority, to protect customers’ prepayments in the unlikely
event of our financial failure and paid in respect of:
- non-flight inclusive packages commencing and returning
to the UK
- the ground handling aspects of packages where the
customer is responsible for arranging travel to the
destination offered on this website (subject to the terms
of the insurance policy), for:
- a refund of such prepayments if customers have not yet
travelled, or
- making arrangements to enable the holiday to continue
if customers have already travelled
Customers' prepayments are protected by a topp policy. In
the unlikely event of financial failure please contact the
claims helpline on 0870 0137 965. A copy of the policy is
available on request.
For further details about topp visit the T&G plc website at
www.travel-general.com
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